Safety Recall NHTSA · 19V545000 Reported July 24, 2019

Incorrect operator's manual

Daimler Vans Usa, Llc · Equipment · 2 vehicles potentially affected

NHTSA ID
19V545000
Manufacturer Campaign
VS2BAFV
Component
Equipment
Vehicles Affected
2
Recall Type
Vehicle
Report Received
July 24, 2019
Completion Rate
100.00

Defect Summary

Daimler vans usa, llc (dvusa) is recalling certain 2019 mercedes-benz metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Safety Consequence

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Corrective Action

Dvusa will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. the recall began september 12, 2019. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs2bafv.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Vans Usa, Llc dealer and reference recall ID 19V545000 or campaign VS2BAFV.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Vans Usa, Llc or involving Equipment.

FAQ: Recall 19V545000

Your rights, the repair process, and what each field on this page means.

What is recall 19V545000?

NHTSA recall 19V545000 was issued by Daimler Vans Usa, Llc on July 24, 2019. It addresses: Incorrect operator's manual. The recall affects approximately 2 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 19V545000 or the manufacturer campaign number VS2BAFV. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.