Safety Recall NHTSA · 19V549000 Reported July 24, 2019

Roof hatch external handle may break

Daimler Trucks North America, Llc · Structure · 11 vehicles potentially affected

NHTSA ID
19V549000
Manufacturer Campaign
FL-819
Component
Structure
Vehicles Affected
11
Recall Type
Vehicle
Report Received
July 24, 2019
Completion Rate
45.45

Defect Summary

Daimler trucks north america llc (dtna) is recalling certain 2020 thomas built minotour, 2019-2020 saf-t liner c2, and 2019 saf-t liner hdx buses equipped with safe fleet roof escape hatches. due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.

Safety Consequence

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Corrective Action

Dtna will notify owners, and dealers will install a new handle, free of charge. dtna issued owners an interim notification on september 11, 2019. owners may contact dtna customer service at 1-800-547-0712. dtna's number for this recall is fl-819.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Trucks North America, Llc dealer and reference recall ID 19V549000 or campaign FL-819.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Trucks North America, Llc or involving Structure.

FAQ: Recall 19V549000

Your rights, the repair process, and what each field on this page means.

What is recall 19V549000?

NHTSA recall 19V549000 was issued by Daimler Trucks North America, Llc on July 24, 2019. It addresses: Roof hatch external handle may break. The recall affects approximately 11 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 19V549000 or the manufacturer campaign number FL-819. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.