Safety Recall NHTSA · 19V565000 Reported July 31, 2019

Engine may overheat and shutdown

Prevost Car (us) Inc. · N/A · 1,010 vehicles potentially affected

NHTSA ID
19V565000
Manufacturer Campaign
SR19-31 & SR23-26
Manufacturer
Prevost Car (us) Inc.
Component
N/A
Vehicles Affected
1,010
Recall Type
Vehicle
Report Received
July 31, 2019
Completion Rate
89.01

Defect Summary

Prevost cars, inc. (prevost) is recalling certain 2017-2020 x3-45 coach, commuter, vip, and vip entertainer buses, and h3-45 coach and vip buses. under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Safety Consequence

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. if the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Corrective Action

Prevost will notify owners and will update the engine software, free of charge. the recall began december 19, 2019. owners may contact prevost customer service at 1-866-870-2046.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Prevost Car (us) Inc. dealer and reference recall ID 19V565000 or campaign SR19-31 & SR23-26.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 19V565000

Your rights, the repair process, and what each field on this page means.

What is recall 19V565000?

NHTSA recall 19V565000 was issued by Prevost Car (us) Inc. on July 31, 2019. It addresses: Engine may overheat and shutdown. The recall affects approximately 1,010 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 19V565000 or the manufacturer campaign number SR19-31 & SR23-26. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.