Battery may not be secured
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2018-2019 c300, c300 4matic, and c43 amg 4matic vehicles. the mounting bracket for the 12-volt battery may not be secured. this may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Safety Consequence
Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. the battery may also detach and become a road hazard. either of these scenarios can increase the risk of injury.
Corrective Action
Mbusa will notify owners, and dealers will replace the battery mounting bracket, free of charge. the recall began october 18, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2019090010.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 19V586000
Your rights, the repair process, and what each field on this page means.
What is recall 19V586000?
NHTSA recall 19V586000 was issued by Mercedes-benz Usa, Llc on August 9, 2019. It addresses: Battery may not be secured. The recall affects approximately 26,584 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V586000 or the manufacturer campaign number 2019090010. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.