Incorrectly installed air conditioner drain hoses
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 gle350, gle350 4matic, gls450 4matic, and gle450 4matic vehicles. the air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Safety Consequence
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. in addition, the emergency call (ecall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. these features increase the risk of an injury or crash.
Corrective Action
Mbusa will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. the recall began september 6, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2019080005.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Equipment.
FAQ: Recall 19V587000
Your rights, the repair process, and what each field on this page means.
What is recall 19V587000?
NHTSA recall 19V587000 was issued by Mercedes-benz Usa, Llc on August 12, 2019. It addresses: Incorrectly installed air conditioner drain hoses. The recall affects approximately 18,392 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V587000 or the manufacturer campaign number 2019080005. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.