Owner's manual missing information
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 gle 350 4matic and gle 450 4matic vehicles. the owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202a, "head restraints."
Safety Consequence
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Corrective Action
Mbusa will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. the recall began november 22, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2019090005.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Equipment.
FAQ: Recall 19V648000
Your rights, the repair process, and what each field on this page means.
What is recall 19V648000?
NHTSA recall 19V648000 was issued by Mercedes-benz Usa, Llc on September 9, 2019. It addresses: Owner's manual missing information. The recall affects approximately 1,478 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V648000 or the manufacturer campaign number 2019090005. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.