Incorrectly mounted spring pins in head restraint
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2019 metris vehicles. the head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Safety Consequence
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Corrective Action
Dvusa will notify owners, and mercedes-benz dealers will replace the head restraints, free of charge. dvusa issued owners an interim notification on november 4, 2019. the recall began april 20, 2020. owners may contact dvusa customer service at 1-877-762-8267. D vusa's number for this recall is vs2kopfstu.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Seats.
FAQ: Recall 19V666000
Your rights, the repair process, and what each field on this page means.
What is recall 19V666000?
NHTSA recall 19V666000 was issued by Daimler Vans Usa, Llc on September 18, 2019. It addresses: Incorrectly mounted spring pins in head restraint. The recall affects approximately 29 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 19V666000 or the manufacturer campaign number VS2KOPFSTU. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.