Safety Recall NHTSA · 19V709000 Reported October 4, 2019

Rear door window trim may detach

Mercedes-benz Usa, Llc · Structure · 13,799 vehicles potentially affected

NHTSA ID
19V709000
Manufacturer Campaign
2019100011
Component
Structure
Vehicles Affected
13,799
Recall Type
Vehicle
Report Received
October 4, 2019
Completion Rate
94.37

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 gle350, gle350 4matic, gle450 4matic, gls450 4matic, and gls580 4matic vehicles. the rear door window trim may detach.

Safety Consequence

The detached trim can become a road hazard, increasing the risk of a crash.

Corrective Action

Mbusa will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. the recall began november 8, 2019. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2019100011.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 19V709000 or campaign 2019100011.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Structure.

FAQ: Recall 19V709000

Your rights, the repair process, and what each field on this page means.

What is recall 19V709000?

NHTSA recall 19V709000 was issued by Mercedes-benz Usa, Llc on October 4, 2019. It addresses: Rear door window trim may detach. The recall affects approximately 13,799 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V709000 or the manufacturer campaign number 2019100011. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.