Incorrect information on occc/fmvss 120
Defect Summary
Thor motor coach (tmc) is recalling certain 2014 tuscany 36m, 40e, 2015 citation 24sl, siesta 24sl, axis 25.1 and vegas 25.1, 2016 four winds 31e, 31w, 35sf, chateau 31e, 31w, synergy sd24, citation 24sl, 24ss and siesta 24sl, 24ss, 2017 four winds 31e, 31w, chateau 31e, 35sd, citation 24ss and siesta 24ss, 2018 citation 24ss and siesta 24ss, 2019 quantum cr24, four winds 24bl, citation 24mb and siesta 24mb and 2020 quantum cr24, citation 24mb, siesta 24mb, chateau 24bl and synergy 24mb vehicles. the occupant and cargo carrying capacity (occc) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 120, "wheels and rims - other than passenger cars."
Safety Consequence
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
Corrective Action
Tmc will notify owners, and dealers will issue new occc labels with correct seating positions and weight calculations, free of charge. the recall began november 21, 2019. owners may contact tmc customer service at 1-877-855-2867. tmc's number for this recall is rc000176.
Similar Recalls
Other recalls from Thor Motor Coach or involving Equipment.
FAQ: Recall 19V714000
Your rights, the repair process, and what each field on this page means.
What is recall 19V714000?
NHTSA recall 19V714000 was issued by Thor Motor Coach on October 8, 2019. It addresses: Incorrect information on occc/fmvss 120. The recall affects approximately 101 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Thor Motor Coach dealer and reference NHTSA recall ID 19V714000 or the manufacturer campaign number RC000176. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.