Backup battery opening exposed
Defect Summary
Daimler vans usa, llc (dvusa) is recalling certain 2016-2019 mercedes-benz metris vehicles. the integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Safety Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Corrective Action
Dvusa will notify owners, and mercedes-benz dealers will install covers over the battery compartment area, free of charge. dvusa issued owners an interim notification on december 2, 2019. the recall began march 9, 2020. owners may contact dvusa customer service at 1-877-762-8267. dvusa's number for this recall is vs2sitzab.
Similar Recalls
Other recalls from Daimler Vans Usa, Llc or involving Electrical System.
FAQ: Recall 19V715000
Your rights, the repair process, and what each field on this page means.
What is recall 19V715000?
NHTSA recall 19V715000 was issued by Daimler Vans Usa, Llc on October 8, 2019. It addresses: Backup battery opening exposed. The recall affects approximately 15,160 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Daimler Vans Usa, Llc dealer and reference NHTSA recall ID 19V715000 or the manufacturer campaign number VS2SITZAB. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.