Safety Recall NHTSA · 19V722000 Reported October 10, 2019

Baggage/sleeper side door may separate from hinge

Daimler Trucks North America, Llc · Structure · 2,547 vehicles potentially affected

NHTSA ID
19V722000
Manufacturer Campaign
FL834
Component
Structure
Vehicles Affected
2,547
Recall Type
Vehicle
Report Received
October 10, 2019
Completion Rate
79.10

Defect Summary

Daimler trucks north america llc (dtna) is recalling certain 2017-2020 western star 4900 and 5700 vehicles. the adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Safety Consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Corrective Action

Dtna will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. dtna issued owners an interim notification on december 6, 2019. the recall began september 21, 2020. owners may contact dtna customer service at 1-800-547-0712. dtna's number for this recall is fl834.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Trucks North America, Llc dealer and reference recall ID 19V722000 or campaign FL834.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Trucks North America, Llc or involving Structure.

FAQ: Recall 19V722000

Your rights, the repair process, and what each field on this page means.

What is recall 19V722000?

NHTSA recall 19V722000 was issued by Daimler Trucks North America, Llc on October 10, 2019. It addresses: Baggage/sleeper side door may separate from hinge. The recall affects approximately 2,547 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 19V722000 or the manufacturer campaign number FL834. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.