Safety Recall NHTSA · 19V769000 Reported October 25, 2019

Improperly installed steering shaft assembly

Q: What is recall 19V769000?

NHTSA recall 19V769000 was issued by Daimler Trucks North America, Llc on October 25, 2019. It addresses: Improperly installed steering shaft assembly. The recall affects approximately 1,331 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Daimler Trucks North America, Llc · N/A · 1,331 vehicles potentially affected

NHTSA ID

19V769000

Manufacturer Campaign

FL-835

Manufacturer

Daimler Trucks North America, Llc

Component

N/A

Vehicles Affected

1,331

Recall Type

Vehicle

Report Received

October 25, 2019

Completion Rate

84.45

Defect Summary

Daimler trucks north america llc (dtna) is recalling certain 2020 western star 4700 vehicles. the steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Safety Consequence

This loss of connection would result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Dtna will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. the recall began november 27, 2019. owners may contact dtna customer service at 1-800-547-0712. dtna's number for this recall is fl-835.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Daimler Trucks North America, Llc dealer and reference recall ID 19V769000 or campaign FL-835.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 19V769000

Your rights, the repair process, and what each field on this page means.

What is recall 19V769000?

NHTSA recall 19V769000 was issued by Daimler Trucks North America, Llc on October 25, 2019. It addresses: Improperly installed steering shaft assembly. The recall affects approximately 1,331 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Daimler Trucks North America, Llc dealer and reference NHTSA recall ID 19V769000 or the manufacturer campaign number FL-835. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.