Missing potentiometer component
Defect Summary
Prevost cars, inc. (prevost) is recalling certain 2020 x3-45 vip, x3-45 vip entertainer, x3-45 passenger, h3-45 vip, and h3-45 passenger coaches. due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "controls and displays."
Safety Consequence
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. the recall began november 28, 2019. owners may contact prevost customer service at 1-866-870-2046. prevost's number for this recall is sr19-42.
Similar Recalls
Other recalls from Prevost Car (us) Inc. or involving Electrical System.
FAQ: Recall 19V777000
Your rights, the repair process, and what each field on this page means.
What is recall 19V777000?
NHTSA recall 19V777000 was issued by Prevost Car (us) Inc. on October 29, 2019. It addresses: Missing potentiometer component. The recall affects approximately 110 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 19V777000 or the manufacturer campaign number SR19-42. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.