Safety Recall NHTSA · 19V788000 Reported November 1, 2019

System interprets seat belts as being unlatched

Mercedes-benz Usa, Llc · N/A · 29,720 vehicles potentially affected

NHTSA ID
19V788000
Manufacturer Campaign
2020020017
Component
N/A
Vehicles Affected
29,720
Recall Type
Vehicle
Report Received
November 1, 2019
Completion Rate
90.75

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2018 e400 wagon 4matic, e400 4matic, e43 amg 4matic, 2018-2019 e63s amg 4matic wagon, e63 amg 4matic wagon, e300, e300 4matic, glc63s coupe amg 4matic, 2019 cls450, cls450 4matic, cls53 amg 4matic, e450 wagon, e53 amg 4matic, glc300, glc63 amg coupe 4matic, g550 4matic, g63 amg, glc300 coupe 4matic, glc300 4matic, glc350e 4matic, glc43 amg coupe 4matic, glc43 amg 4matic, glc63 amg 4matic, gt63 amg four-door 4matic, and gt63s amg four-door 4matic vehicles. although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric pre-safe®-function and the pretensioner to be deactivated.

Safety Consequence

The electric pre-safe®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Corrective Action

Mbusa will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. the recall began march 13, 2020. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2020020017.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 19V788000 or campaign 2020020017.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 19V788000

Your rights, the repair process, and what each field on this page means.

What is recall 19V788000?

NHTSA recall 19V788000 was issued by Mercedes-benz Usa, Llc on November 1, 2019. It addresses: System interprets seat belts as being unlatched. The recall affects approximately 29,720 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V788000 or the manufacturer campaign number 2020020017. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.