Roof hatch external handle may break/fmvss 217
Defect Summary
Forest river, inc. (forest river) is recalling certain 2018-2019 glaval bus apollo, commute, concorde ii, entourage, legacy, primetime, titan, titan ii low floor, and universal shuttle buses equipped with safe fleet prolo roof escape hatches. due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 217, "bus emergency exits and window retention and release."
Safety Consequence
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Corrective Action
Forest river will notify owners, and dealers will replace the hatch, free of charge. the recall began december 10, 2019. owners may contact forest river customer service at 1-800-748-3440. forest river's number for this recall is 05-1115.
Similar Recalls
Other recalls from Forest River, Inc. or involving Structure.
FAQ: Recall 19V824000
Your rights, the repair process, and what each field on this page means.
What is recall 19V824000?
NHTSA recall 19V824000 was issued by Forest River, Inc. on November 18, 2019. It addresses: Roof hatch external handle may break/fmvss 217. The recall affects approximately 356 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Forest River, Inc. dealer and reference NHTSA recall ID 19V824000 or the manufacturer campaign number 05-1115. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.