Third row headrests may not function properly
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling one 2020 gle450 4matic vehicle. the third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
Safety Consequence
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
Corrective Action
Mbusa will notify dealers, and mbusa will replace the third row headrests on the affected vehicle, free of charge. the recall is expected to begin february 4, 2020. owners may contact mbusa customer service at 1-800-367-6372.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Seats.
FAQ: Recall 19V867000
Your rights, the repair process, and what each field on this page means.
What is recall 19V867000?
NHTSA recall 19V867000 was issued by Mercedes-benz Usa, Llc on December 6, 2019. It addresses: Third row headrests may not function properly. The recall affects approximately 1 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V867000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.