Safety Recall NHTSA · 19V873000 Reported December 10, 2019

Exterior ladder may block emergency escape window

Q: What is recall 19V873000?

NHTSA recall 19V873000 was issued by Jayco, Inc. on December 10, 2019. It addresses: Exterior ladder may block emergency escape window. The recall affects approximately 51 vehicles , with the defect involving the Structure component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Jayco, Inc. · Structure · 51 vehicles potentially affected

NHTSA ID

19V873000

Manufacturer Campaign

9901503

Manufacturer

Jayco, Inc.

Component

Structure

Vehicles Affected

Recall Type

Vehicle

Report Received

December 10, 2019

Completion Rate

49.02

Defect Summary

Jayco, inc. (jayco) is recalling certain 2019-2020 white hawk (144) travel trailers, model 24mbh. the rear emergency escape window can not fully open due to the placement of exterior ladder.

Safety Consequence

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Corrective Action

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. the recall began december 20, 2019. owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Jayco, Inc. dealer and reference recall ID 19V873000 or campaign 9901503.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Jayco, Inc. or involving Structure.

Recall 26V299000

Ford Motor Company

Hard top may crack and detach

Structure · 16,200 affected · May 12, 2026

Do Not Drive 26V291000

Fontaine Trailer Company

Do not drive: main beams may crack

Structure · 247 affected · May 8, 2026

Recall 26V272000

Newmar Corporation

Front chin spoiler may detach during transit

Structure · 61 affected · Apr 29, 2026

Recall 26V269000

Lode-king Industries, Ltd.

Insufficient rear impact protection/fmvss 223

Structure · 114 affected · Apr 28, 2026

Recall 26V267000

Jayco, Inc.

The water heater may be missing the mixing valve

Equipment · 35 affected · Apr 28, 2026

FAQ: Recall 19V873000

Your rights, the repair process, and what each field on this page means.

What is recall 19V873000?

NHTSA recall 19V873000 was issued by Jayco, Inc. on December 10, 2019. It addresses: Exterior ladder may block emergency escape window. The recall affects approximately 51 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 19V873000 or the manufacturer campaign number 9901503. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.