Rearview image can remain on radio display
Defect Summary
Chrysler (fca us llc) is recalling certain 2018-2019 pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. a software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will update the radio software, free of charge. the recall began january 9, 2020. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is ve2.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Back Over Prevention.
FAQ: Recall 19V886000
Your rights, the repair process, and what each field on this page means.
What is recall 19V886000?
NHTSA recall 19V886000 was issued by Chrysler (fca Us, Llc) on December 12, 2019. It addresses: Rearview image can remain on radio display. The recall affects approximately 20,441 vehicles, with the defect involving the Back Over Prevention component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 19V886000 or the manufacturer campaign number VE2. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.