Safety Recall NHTSA · 19V896000 Reported December 16, 2019

Possible drag link separation

Mack Trucks, Inc. · Steering · 80 vehicles potentially affected

NHTSA ID
19V896000
Manufacturer Campaign
SC0420
Manufacturer
Component
Steering
Vehicles Affected
80
Recall Type
Vehicle
Report Received
December 16, 2019
Completion Rate
88.75

Defect Summary

Mack trucks, inc. (mack) is recalling certain 2020 anthem (an), granite (gr), and pinnacle (pi) vehicles. the castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.

Safety Consequence

If the drag link separates, loss of steering control my occur, increasing the risk of a crash.

Corrective Action

Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. the recall began january 14, 2020. owners may contact mack customer service at 1-800-866-1177. mack's number for this recall is sc0420.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 19V896000 or campaign SC0420.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mack Trucks, Inc. or involving Steering.

FAQ: Recall 19V896000

Your rights, the repair process, and what each field on this page means.

What is recall 19V896000?

NHTSA recall 19V896000 was issued by Mack Trucks, Inc. on December 16, 2019. It addresses: Possible drag link separation. The recall affects approximately 80 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 19V896000 or the manufacturer campaign number SC0420. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.