Glass panel may detach from vehicle
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling certain 2001-2011 vehicles. the bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. for a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/rmisc-19v918-4126.pdf
Safety Consequence
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. the recall began july 10, 2020. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2020040011.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Visibility.
FAQ: Recall 19V918000
Your rights, the repair process, and what each field on this page means.
What is recall 19V918000?
NHTSA recall 19V918000 was issued by Mercedes-benz Usa, Llc on December 20, 2019. It addresses: Glass panel may detach from vehicle. The recall affects approximately 747,928 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 19V918000 or the manufacturer campaign number 2020040011. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.