Safety Recall NHTSA · 20E014000 Reported March 20, 2020

Battery/standby cables improperly wired

Carrier Corporation · Electrical System · 711 vehicles potentially affected

NHTSA ID
20E014000
Manufacturer Campaign
R-969
Manufacturer
Component
Electrical System
Vehicles Affected
711
Recall Type
Equipment
Report Received
March 20, 2020
Completion Rate
60.76

Defect Summary

Carrier corporation (carrier) is recalling certain carrier transicold supra series s6, s7, s8 and s9 truck refrigeration units (tru). The trus battery and standby cables may be improperly routed, allowing contact and chafing with the engine oil pan.

Safety Consequence

If the cables chafe the engine oil pan, the cables can become damaged and short, increasing the risk of a fire.

Corrective Action

Carrier will notify owners, and dealers will inspect and reroute and secure the trus battery and standby cables, as necessary, free of charge. the recall began may 19, 2020. owners may contact carrier customer service at 1-800-448-1661. carrier's number for this recall is r-969.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Carrier Corporation dealer and reference recall ID 20E014000 or campaign R-969.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Carrier Corporation or involving Electrical System.

FAQ: Recall 20E014000

Your rights, the repair process, and what each field on this page means.

What is recall 20E014000?

NHTSA recall 20E014000 was issued by Carrier Corporation on March 20, 2020. It addresses: Battery/standby cables improperly wired. The recall affects approximately 711 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Carrier Corporation dealer and reference NHTSA recall ID 20E014000 or the manufacturer campaign number R-969. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.