Safety Recall NHTSA · 20E037000 Reported June 11, 2020

Power transfer input splines may break

Chrysler (fca Us, Llc) · Power Train · 2,669 vehicles potentially affected

NHTSA ID
20E037000
Manufacturer Campaign
W48
Component
Power Train
Vehicles Affected
2,669
Recall Type
Equipment
Report Received
June 11, 2020
Completion Rate
7.68

Defect Summary

Chrysler (fca us llc) is recalling certain two-speed power transfer units (ptu) sold as replacement parts for certain jeep cherokee vehicles, part numbers 68090605aj, 68090605ak, 68090605al, 68282447aa, 68282447ab, 68282447ac, 68307403aa and 68307403ab. relative movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the ptu. if this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the park function while stationary.

Safety Consequence

A loss of drive can cause a vehicle crash without prior warning. a loss of the park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Corrective Action

Fca us llc will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in park by activating the electronic parking brake if a failed input spline occurs. if the subject part is not installed in a vehicle, it will be exchanged with a new part. all repairs will be conducted free of charge. this recall began july 16, 2020. owners may contact fca usa llc customer service at 1-800-853-1403. fca's number for this recall is w48.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 20E037000 or campaign W48.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving Power Train.

FAQ: Recall 20E037000

Your rights, the repair process, and what each field on this page means.

What is recall 20E037000?

NHTSA recall 20E037000 was issued by Chrysler (fca Us, Llc) on June 11, 2020. It addresses: Power transfer input splines may break. The recall affects approximately 2,669 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20E037000 or the manufacturer campaign number W48. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.