Steering linkage may separate
Defect Summary
Chrysler (fca us llc) is recalling certain mopar steering 4x4 drag link assemblies (part number 68369907aa), and the associated components, jam nuts (part numbers 06510749aa and 06510750aa), drag link inner (part number 68111304aa), drag link outer (68111301aa), and drag link adjuster (part number 68111302aa) sold for replacement use on heavy duty ram 2500 and 3500 trucks. the outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. the drag link assemblies may have been installed as part of a vehicle repair; the drag link assemblies installed during vehicle manufacturing were subject to nhtsa safety recall 19v-021.
Safety Consequence
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Corrective Action
Fca will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. if an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. if the part has been installed, dealers will inspect the jam nut tightness, free of charge. the recall began july 23, 2020. owners may contact fca customer service at 1-800-853-1403. fca's number for this recall is w49
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Steering.
FAQ: Recall 20E043000
Your rights, the repair process, and what each field on this page means.
What is recall 20E043000?
NHTSA recall 20E043000 was issued by Chrysler (fca Us, Llc) on June 25, 2020. It addresses: Steering linkage may separate. The recall affects approximately 32,972 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20E043000 or the manufacturer campaign number W49. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.