Seat belt may not restrain occupants
Defect Summary
Isuzu technical center of america, inc. (isuzu) is recalling certain 2020 isuzu npr hd, npr xd, nqr and nrr and chevrolet 4500hd, 4500xd, 5500hd and 5500xd and 2019 isuzu npr hd gas, npr gas and chevrolet 4500 and chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Safety Consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Corrective Action
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. the recall began february 20, 2020. owners may contact isuzu customer service at 1-866-441-9638 or chevrolet customer service at 1-800-222-1020. isuzu's number for this recall is v2001.
Similar Recalls
Other recalls from Isuzu Motors Limited or involving Seat Belts.
FAQ: Recall 20V025000
Your rights, the repair process, and what each field on this page means.
What is recall 20V025000?
NHTSA recall 20V025000 was issued by Isuzu Motors Limited on January 17, 2020. It addresses: Seat belt may not restrain occupants. The recall affects approximately 1,138 vehicles, with the defect involving the Seat Belts component.
How do I get this recall repaired?
Contact any authorized Isuzu Motors Limited dealer and reference NHTSA recall ID 20V025000 or the manufacturer campaign number V2001. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.