Shifter cable may disconnect from transmission
Defect Summary
Chrysler (fca us llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines. the transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Safety Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Corrective Action
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. the recall began may 26, 2020. owners may contact ram trucks at 1-866-726-4636. chrysler's number for this recall is w00.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Power Train.
FAQ: Recall 20V036000
Your rights, the repair process, and what each field on this page means.
What is recall 20V036000?
NHTSA recall 20V036000 was issued by Chrysler (fca Us, Llc) on January 23, 2020. It addresses: Shifter cable may disconnect from transmission. The recall affects approximately 222,207 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V036000 or the manufacturer campaign number W00. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.