Wifi prep improper circuit protection
Defect Summary
Keystone rv company (keystone) is recalling certain 2020 crossroads cameo (models 3201rl, 320rl, 3701rl, 370rl, 3801rk, 380rk, 3891mk, 389mk, 3921br, 392br, 3961mb, 396mb, 4021fk, 402fk), crossroads cruiser (models 24rl, 27mk, 28bh, 28bh, 28rd, 28rks, 29rk, 29si, 30bh, 30rls, 3311rd, 3391rl, 33bhb, 3851bl, 385bl), crossroads hampton (models 364mbl, 370fdl, 371fkl, 372fdb, 374bar, 375dbl), crossroads volante (models 240rl, 270bh, 28bh, 295bh, 310bh, 3201ik, 3251rd, 325rd, 325rl, 326rk, 329db, 32sb, 33db, 3601lf, 360db, 360lf, 370br, 3801md, 3851fl, 3861bl), crossroads redwood (models 3901mb, 3951mb, 3981fk, 3951wb, 3901wb, 3991rd, 400lk, 4001lk, 391rl, 390mb, 390wb) and crossroads sunset (models 185rk, 186bh, 212rb, 215bh, 222rb, 242bh, 253rb, 257fk, 259rl, 272bh, 285ck, 288bh, 289qb, 291rk, 309rk, 330si, 331bh, 332qb) trailers. the wifi prep wiring may have improper circuit protection between the wi-fi switch and the wi-fi prep.
Safety Consequence
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Corrective Action
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. the recall began march 3, 2020. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 20-368.
Similar Recalls
Other recalls from Keystone Rv Company or involving Electrical System.
FAQ: Recall 20V037000
Your rights, the repair process, and what each field on this page means.
What is recall 20V037000?
NHTSA recall 20V037000 was issued by Keystone Rv Company on January 23, 2020. It addresses: Wifi prep improper circuit protection. The recall affects approximately 1,112 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 20V037000 or the manufacturer campaign number 20-368. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.