Safety Recall NHTSA · 20V089000 Reported February 14, 2020

Interior switches may not illuminate/fmvss 101

Mercedes-benz Usa, Llc · Electrical System · 2,101 vehicles potentially affected

NHTSA ID
20V089000
Manufacturer Campaign
2020030019
Component
Electrical System
Vehicles Affected
2,101
Recall Type
Vehicle
Report Received
February 14, 2020
Completion Rate
94.67

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 cla250, cla250 4matic and cla35 amg 4matic, 2020-2021 gle350, gle350 4matic, gle450 4matic, gls450 4matic and gls580 4matic and 2021 gle53 amg coupe, gle63s amg 4matic, gls63 amg 4matic and maybach gls600 4matic vehicles. the instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, "control and displays."

Safety Consequence

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Corrective Action

Mbusa will notify owners, and dealers will update the instrument cluster software, free of charge. the recall began march 31, 2020. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2020030019.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 20V089000 or campaign 2020030019.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.

FAQ: Recall 20V089000

Your rights, the repair process, and what each field on this page means.

What is recall 20V089000?

NHTSA recall 20V089000 was issued by Mercedes-benz Usa, Llc on February 14, 2020. It addresses: Interior switches may not illuminate/fmvss 101. The recall affects approximately 2,101 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 20V089000 or the manufacturer campaign number 2020030019. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.