High-voltage battery may fail
Defect Summary
Mercedes-benz usa, llc. (mbusa) is recalling one 2019 smart fortwo electric drive vehicle. a welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. the detached weld may also cause an electrical arc which can ignite inside the battery cells.
Safety Consequence
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. in addition, an electrical arc inside the battery increases the risk of a fire.
Corrective Action
Mbusa will notify the owner, and a dealer will replace the high-voltage battery, free of charge. the recall began may 8, 2020. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2020030009.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc or involving Electrical System.
FAQ: Recall 20V107000
Your rights, the repair process, and what each field on this page means.
What is recall 20V107000?
NHTSA recall 20V107000 was issued by Mercedes-benz Usa, Llc on February 24, 2020. It addresses: High-voltage battery may fail. The recall affects approximately 1 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 20V107000 or the manufacturer campaign number 2020030009. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.