Safety Recall NHTSA · 20V111000 Reported February 26, 2020

Foam pump system may overheat and fail

Q: What is recall 20V111000?

NHTSA recall 20V111000 was issued by Custom Fire Apparatus, Inc. on February 26, 2020. It addresses: Foam pump system may overheat and fail. The recall affects approximately 1 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Custom Fire Apparatus, Inc. · N/A · 1 vehicles potentially affected

NHTSA ID

20V111000

Manufacturer Campaign

NR (Not Reported)

Manufacturer

Custom Fire Apparatus, Inc.

Component

N/A

Vehicles Affected

Recall Type

Vehicle

Report Received

February 26, 2020

Defect Summary

Custom fire apparatus, inc. (custom fire) is recalling one2017 in side mount pumper vehicle equipped with a smart foam 6.5-12 system. the foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

Safety Consequence

If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

Corrective Action

Custom fire states that the affected vehicle has been remedied by hale products. the recall began august 16, 2019. owners may contact custom fire customer service at 1-715-294-2555.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Custom Fire Apparatus, Inc. dealer and reference recall ID 20V111000 or campaign NR (Not Reported).
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 20V111000

Your rights, the repair process, and what each field on this page means.

What is recall 20V111000?

NHTSA recall 20V111000 was issued by Custom Fire Apparatus, Inc. on February 26, 2020. It addresses: Foam pump system may overheat and fail. The recall affects approximately 1 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Custom Fire Apparatus, Inc. dealer and reference NHTSA recall ID 20V111000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.