Safety Recall NHTSA · 20V120000 Reported February 28, 2020

Aerial device may corrode and fall

Pierce Manufacturing · N/A · 63 vehicles potentially affected

NHTSA ID
20V120000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Pierce Manufacturing
Component
N/A
Vehicles Affected
63
Recall Type
Vehicle
Report Received
February 28, 2020
Completion Rate
100.00

Defect Summary

Pierce manufacturing (pierce) is recalling certain 2019-2020 arrow xt, enforcer, impel, and velocity emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. a rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

Safety Consequence

The failed tube may cause the aerial device to fall, increasing the risk of injury.

Corrective Action

Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. if no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. if cracks or corrosion is present, the upper mid section of the device will be replaced. all services will be performed free of charge. the recall began march 25, 2020. owners may contact pierce customer service at 1-888-974-3723.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Pierce Manufacturing dealer and reference recall ID 20V120000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 20V120000

Your rights, the repair process, and what each field on this page means.

What is recall 20V120000?

NHTSA recall 20V120000 was issued by Pierce Manufacturing on February 28, 2020. It addresses: Aerial device may corrode and fall. The recall affects approximately 63 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Pierce Manufacturing dealer and reference NHTSA recall ID 20V120000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.