Safety Recall NHTSA · 20V190000 Reported April 2, 2020

Front door may open or detach while driving

Daimler Coaches North America · Structure · 63 vehicles potentially affected

NHTSA ID
20V190000
Manufacturer Campaign
72.00M20089A
Component
Structure
Vehicles Affected
63
Recall Type
Vehicle
Report Received
April 2, 2020
Completion Rate
98.41

Defect Summary

Daimler coaches north america (daimler coaches) is recalling certain 2017-2020 setra s417tc coaches. the front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.

Safety Consequence

A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.

Corrective Action

Daimler coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. the recall is expected to begin may 29, 2020. owners may contact daimler coaches customer service at 1-416-624-3558. daimler coach's number for this recall is 72.00m20089a.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Coaches North America dealer and reference recall ID 20V190000 or campaign 72.00M20089A.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Coaches North America or involving Structure.

FAQ: Recall 20V190000

Your rights, the repair process, and what each field on this page means.

What is recall 20V190000?

NHTSA recall 20V190000 was issued by Daimler Coaches North America on April 2, 2020. It addresses: Front door may open or detach while driving. The recall affects approximately 63 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Daimler Coaches North America dealer and reference NHTSA recall ID 20V190000 or the manufacturer campaign number 72.00M20089A. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.