Rearview image can remain on display/fmvss 111
Defect Summary
Chrysler (fca us llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with 8.4" or 12" radio displays. a software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rearview mirrors."
Safety Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Corrective Action
Chrysler has notified owners, and dealers will update the radio display software, free of charge. optionally, owners can choose to remotely update their software via an over-the-air (ota) update available as of may 1, 2020. the recall began april 27, 2020. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is w30-w37.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Back Over Prevention.
FAQ: Recall 20V191000
Your rights, the repair process, and what each field on this page means.
What is recall 20V191000?
NHTSA recall 20V191000 was issued by Chrysler (fca Us, Llc) on September 10, 2020. It addresses: Rearview image can remain on display/fmvss 111. The recall affects approximately 319,610 vehicles, with the defect involving the Back Over Prevention component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V191000 or the manufacturer campaign number W30-W37. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.