Bed step may unexpectedly fail
Defect Summary
Chrysler (fca us llc) is recalling certain 2019-2020 ram 2500 and ram 3500 pick-up trucks equipped with an accessory bed step. in certain side loading conditions, the bed step may unexpectedly fail while in use.
Safety Consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Corrective Action
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. the recall began on july 9, 2020 (ram 2500) and began on october 6, 2020 (ram 3500). owners may contact chrysler customer service at 1-800-853-1403. chrysler's numbers for this recall are w24 and w44.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving N/A.
FAQ: Recall 20V207000
Your rights, the repair process, and what each field on this page means.
What is recall 20V207000?
NHTSA recall 20V207000 was issued by Chrysler (fca Us, Llc) on April 9, 2020. It addresses: Bed step may unexpectedly fail. The recall affects approximately 37,580 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V207000 or the manufacturer campaign number W24, W44. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.