Safety Recall NHTSA · 20V324000 Reported June 4, 2020

Hood may open unexpectedly

General Motors, Llc · Latches/locks/linkages · 272 vehicles potentially affected

NHTSA ID
20V324000
Manufacturer Campaign
N202306490
Manufacturer
Component
Latches/locks/linkages
Vehicles Affected
272
Recall Type
Vehicle
Report Received
June 4, 2020
Completion Rate
72.06

Defect Summary

General motors llc (gm) is recalling certain 2020 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 vehicles previously recalled under 20v-142. some of the vehicles in 20v-324 were not part of recall 20v-142 but received defect parts during another service (typically during collision repair). the hood-latch striker wires on replacement hoods installed for safety recall 20v-142 may not have been heat-treated properly, possibly causing them to fracture.

Safety Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Corrective Action

Gm will notify owners, and dealers will replace the hood assembly, free of charge. for hoods sold over the counter, dealers will contact customers with instructions for hood replacement. the recall began july 7, 2020. owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-888-988-7267. gm's number for this recall is n202306490.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 20V324000 or campaign N202306490.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from General Motors, Llc or involving Latches/locks/linkages.

FAQ: Recall 20V324000

Your rights, the repair process, and what each field on this page means.

What is recall 20V324000?

NHTSA recall 20V324000 was issued by General Motors, Llc on June 4, 2020. It addresses: Hood may open unexpectedly. The recall affects approximately 272 vehicles, with the defect involving the Latches/locks/linkages component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 20V324000 or the manufacturer campaign number N202306490. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.