Safety Recall NHTSA · 20V328000 Reported June 5, 2020

Left rear seat back electric latch may fail

Mercedes-benz Usa, Llc · Seats · 1,352 vehicles potentially affected

NHTSA ID
20V328000
Manufacturer Campaign
2020070004
Component
Seats
Vehicles Affected
1,352
Recall Type
Vehicle
Report Received
June 5, 2020
Completion Rate
98.00

Defect Summary

Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 e450, amg e63s, glc300, amg glc43, amg glc63, amg gt53, and amg gt63 vehicles equipped with rear seatbacks that can be electrically unlatched. the left-rear seatback latch may not be strong enough to withstand certain loads. if cargo were to strike the left-rear seatback, the latch may fail.

Safety Consequence

In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.

Corrective Action

Mbusa will notify owners, and dealers will replace the left-rear seatback latch, free of charge. the recall began august 17, 2020. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2020070004.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 20V328000 or campaign 2020070004.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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Other recalls from Mercedes-benz Usa, Llc or involving Seats.

FAQ: Recall 20V328000

Your rights, the repair process, and what each field on this page means.

What is recall 20V328000?

NHTSA recall 20V328000 was issued by Mercedes-benz Usa, Llc on June 5, 2020. It addresses: Left rear seat back electric latch may fail. The recall affects approximately 1,352 vehicles, with the defect involving the Seats component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 20V328000 or the manufacturer campaign number 2020070004. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.