Doors may open while driving
Defect Summary
Ford motor company (ford) is recalling certain 2011-2014 fiesta, 2013-2014 fusion, 2015 mustang, 2013-2015 escape and c-max, 2012-2015 focus, 2014-2016 transit connect, 2013-2014 lincoln mkz, and 2015 mkc vehicles. these vehicles were previously recalled and repaired under recalls 15v-246, 16v-643 or 17v-210, however the repair may not have been completed properly. a component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Corrective Action
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. owner notification letters were mailed on july 27, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20s30.
Similar Recalls
Other recalls from Ford Motor Company or involving Latches/locks/linkages.
FAQ: Recall 20V331000
Your rights, the repair process, and what each field on this page means.
What is recall 20V331000?
NHTSA recall 20V331000 was issued by Ford Motor Company on June 8, 2020. It addresses: Doors may open while driving. The recall affects approximately 2,147,323 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 20V331000 or the manufacturer campaign number 20S30. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.