Safety Recall NHTSA · 20V334000 Reported June 9, 2020

12v connector post may overheat causing fire

Chrysler (fca Us, Llc) · Electrical System · 23,079 vehicles potentially affected

NHTSA ID
20V334000
Manufacturer Campaign
W46
Component
Electrical System
Vehicles Affected
23,079
Recall Type
Vehicle
Report Received
June 9, 2020
Completion Rate
96.15

Defect Summary

Chrysler (fca us llc) is recalling certain 2017-2020 pacifica plug-in hybrid electric vehicles ("phev"). the 12 volt isolator post located behind the driver's seat may develop high resistance.

Safety Consequence

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Corrective Action

Fca will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. in the event the post is compromised, the 12v isolator post and associated cables will be replaced. until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. the recall remedy is currently under development. fca us llc will notify owners, and dealers will perform an interim inspection of this joint. if the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. interim notifications are expected to begin around june 22, 2020. the recall began july 30, 2020. owners may contact fca us llc customer service at 1-800-853-1403. fca us llc's number for this recall is w46. note: consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 20V334000 or campaign W46.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

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FAQ: Recall 20V334000

Your rights, the repair process, and what each field on this page means.

What is recall 20V334000?

NHTSA recall 20V334000 was issued by Chrysler (fca Us, Llc) on June 9, 2020. It addresses: 12v connector post may overheat causing fire. The recall affects approximately 23,079 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V334000 or the manufacturer campaign number W46. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.