Safety Recall NHTSA · 20V337000 Reported June 9, 2020

Frameless window glass may detach

Jayco, Inc. · Visibility · 449 vehicles potentially affected

NHTSA ID
20V337000
Manufacturer Campaign
9901508
Manufacturer
Component
Visibility
Vehicles Affected
449
Recall Type
Vehicle
Report Received
June 9, 2020
Completion Rate
56.35

Defect Summary

Jayco, inc. (jayco) is recalling certain 2020 motorized alante, greyhawk, melbourne, precept, redhawk, seneca, accolade, emblem, esteem, odyssey, qwest, and vision recreational vehicles. the adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Safety Consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Corrective Action

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began june 15, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9901508.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Jayco, Inc. dealer and reference recall ID 20V337000 or campaign 9901508.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Jayco, Inc. or involving Visibility.

FAQ: Recall 20V337000

Your rights, the repair process, and what each field on this page means.

What is recall 20V337000?

NHTSA recall 20V337000 was issued by Jayco, Inc. on June 9, 2020. It addresses: Frameless window glass may detach. The recall affects approximately 449 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 20V337000 or the manufacturer campaign number 9901508. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.