Frameless window glass panels may detach
Defect Summary
Highland ridge rv (highland ridge) is recalling certain 2020 ridge, open range, and silverstar recreational trailers. the adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Safety Consequence
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Corrective Action
Highland rv will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. this recall began june 15, 2020. owners may contact highland rv customer service at 1-260-768-7771. highland rv's number for this recall is 9901508.
Similar Recalls
Other recalls from Highland Ridge Rv or involving Visibility.
FAQ: Recall 20V338000
Your rights, the repair process, and what each field on this page means.
What is recall 20V338000?
NHTSA recall 20V338000 was issued by Highland Ridge Rv on June 9, 2020. It addresses: Frameless window glass panels may detach. The recall affects approximately 80 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Highland Ridge Rv dealer and reference NHTSA recall ID 20V338000 or the manufacturer campaign number 9901508. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.