Power transfer unit input splines may break
Defect Summary
Chrysler (fca us llc) is recalling certain 2014-2017 jeep cherokee vehicles equipped with a two-speed power transfer unit (ptu). relative movement in the power transfer unit (ptu) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the ptu. if this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the park function while stationary.
Safety Consequence
A loss of drive can cause a vehicle crash without prior warning. a loss of the park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Corrective Action
Fca us llc will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in park by activating the electronic parking brake if a failed input spline occurs. this recall began july 14, 2020. owners may contact fca usa llc customer service at 1-800-853-1403. fca's number for this recall is w47.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Power Train.
FAQ: Recall 20V343000
Your rights, the repair process, and what each field on this page means.
What is recall 20V343000?
NHTSA recall 20V343000 was issued by Chrysler (fca Us, Llc) on June 11, 2020. It addresses: Power transfer unit input splines may break. The recall affects approximately 67,248 vehicles, with the defect involving the Power Train component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V343000 or the manufacturer campaign number W47. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.