Safety Recall NHTSA · 20V354000 Reported June 15, 2020

Rear passenger door may not re-open if obstructed

Nova Bus (us) Inc. · Electrical System · 55 vehicles potentially affected

NHTSA ID
20V354000
Manufacturer Campaign
CR4916E
Manufacturer
Component
Electrical System
Vehicles Affected
55
Recall Type
Vehicle
Report Received
June 15, 2020
Completion Rate
41.82

Defect Summary

Nova bus (nova) is recalling certain 2016-2019 lfs buses. the safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.

Safety Consequence

The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.

Corrective Action

Nova will notify owners and will update the software for the safety mechanism, free of charge. the recall began july 9, 2020. owners may contact nova customer service at 1-800-350-6682.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Nova Bus (us) Inc. dealer and reference recall ID 20V354000 or campaign CR4916E.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Nova Bus (us) Inc. or involving Electrical System.

FAQ: Recall 20V354000

Your rights, the repair process, and what each field on this page means.

What is recall 20V354000?

NHTSA recall 20V354000 was issued by Nova Bus (us) Inc. on June 15, 2020. It addresses: Rear passenger door may not re-open if obstructed. The recall affects approximately 55 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 20V354000 or the manufacturer campaign number CR4916E. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.