Middle row seat headrest may be improperly welded
Defect Summary
Ford motor company (ford) is recalling certain 2020 ford expedition and lincoln navigator vehicles. the attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. as such, these vehicles fail to comply with federal motor vehicle safety standard number 202, "head restraints."
Safety Consequence
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. this recall began july 8, 2020. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 20c12.
Similar Recalls
Other recalls from Ford Motor Company or involving Seats.
FAQ: Recall 20V366000
Your rights, the repair process, and what each field on this page means.
What is recall 20V366000?
NHTSA recall 20V366000 was issued by Ford Motor Company on June 23, 2020. It addresses: Middle row seat headrest may be improperly welded. The recall affects approximately 2,620 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 20V366000 or the manufacturer campaign number 20C12. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.