Hybrid system may shutdown and cause stall
Defect Summary
Toyota motor engineering & manufacturing (toyota) is recalling certain 2013-2015 prius and 2014-2017 prius v vehicles not included in recall 18v-684. excessive voltage in the intelligent power module (ipm) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Safety Consequence
An unexpected hybrid power system shut down may increase the risk of a crash.
Corrective Action
Toyota will notify owners, and dealers will perform a software update for the hybrid system. if the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. all repairs will be performed free of charge. this recall began july 24, 2020. owners may contact toyota customer service at 1-888-270-9371. toyota's number for this recall is 20tb10 / 20ta10.
Similar Recalls
Other recalls from Toyota Motor Engineering & Manufacturing or involving Hybrid Propulsion System.
FAQ: Recall 20V369000
Your rights, the repair process, and what each field on this page means.
What is recall 20V369000?
NHTSA recall 20V369000 was issued by Toyota Motor Engineering & Manufacturing on June 24, 2020. It addresses: Hybrid system may shutdown and cause stall. The recall affects approximately 266,638 vehicles, with the defect involving the Hybrid Propulsion System component.
How do I get this recall repaired?
Contact any authorized Toyota Motor Engineering & Manufacturing dealer and reference NHTSA recall ID 20V369000 or the manufacturer campaign number 20TB10 / 20TA10. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.