Safety Recall NHTSA · 20V384000 Reported July 1, 2020

Incorrectly labeled rear axle rating/part 567

Volvo Trucks North America · Equipment · 89 vehicles potentially affected

NHTSA ID
20V384000
Manufacturer Campaign
RVXX2002
Component
Equipment
Vehicles Affected
89
Recall Type
Vehicle
Report Received
July 1, 2020
Completion Rate
97.75

Defect Summary

Volvo trucks north america (volvo) is recalling certain 2018-2021 vnl and vnr buses. the gross axle weight rating (gawr) for the rear drive axles stated on the federal certification label exceeds the rating of the wheel hubs. as such, these vehicles fail to comply with the requirements of 49 cfr part 567, "certification."

Safety Consequence

If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.

Corrective Action

Volvo will notify owners and send corrected replacement labels, free of charge. the recall began august 18, 2020. Owners may contact volvo customer service at 1-800-528-6586. volvo's number for this recall is rvxx2002.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volvo Trucks North America dealer and reference recall ID 20V384000 or campaign RVXX2002.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volvo Trucks North America or involving Equipment.

FAQ: Recall 20V384000

Your rights, the repair process, and what each field on this page means.

What is recall 20V384000?

NHTSA recall 20V384000 was issued by Volvo Trucks North America on July 1, 2020. It addresses: Incorrectly labeled rear axle rating/part 567. The recall affects approximately 89 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Volvo Trucks North America dealer and reference NHTSA recall ID 20V384000 or the manufacturer campaign number RVXX2002. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.