Leaf springs provide inadequate suspension support
Defect Summary
Jayco, inc. (jayco) is recalling certain 2017 north point fifth wheel trailers. the leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Safety Consequence
Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
Corrective Action
Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. tires with visible damage will be replaced as well. all repairs will be performed free of charge. this recall began july 27, 2020. owners may contact jayco customer service at 1-800-517-9137. jayco's number for this recall is 9901513.
Similar Recalls
Other recalls from Jayco, Inc. or involving Suspension.
FAQ: Recall 20V385000
Your rights, the repair process, and what each field on this page means.
What is recall 20V385000?
NHTSA recall 20V385000 was issued by Jayco, Inc. on July 2, 2020. It addresses: Leaf springs provide inadequate suspension support. The recall affects approximately 1,409 vehicles, with the defect involving the Suspension component.
How do I get this recall repaired?
Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 20V385000 or the manufacturer campaign number 9901513. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.