Safety Recall NHTSA · 20V388000 Reported July 2, 2020

Front brake hoses may contact fender liners

Jayco, Inc. · Service Brakes, Air · 666 vehicles potentially affected

NHTSA ID
20V388000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Jayco, Inc.
Component
Service Brakes, Air
Vehicles Affected
666
Recall Type
Vehicle
Report Received
July 2, 2020

Defect Summary

Jayco, inc. (jayco) is recalling certain 2019-2021 entegra qwest and jayco melbourne and melbourne prestige motorhomes built on mercedes-benz sprinter chassis. the rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Safety Consequence

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Corrective Action

Jayco will notify owners, and mercedes sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. the recall began july 14, 2020. owners may contact jayco customer service at 1-800-517-9137.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Jayco, Inc. dealer and reference recall ID 20V388000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 20V388000

Your rights, the repair process, and what each field on this page means.

What is recall 20V388000?

NHTSA recall 20V388000 was issued by Jayco, Inc. on July 2, 2020. It addresses: Front brake hoses may contact fender liners. The recall affects approximately 666 vehicles, with the defect involving the Service Brakes, Air component.

How do I get this recall repaired?

Contact any authorized Jayco, Inc. dealer and reference NHTSA recall ID 20V388000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.