Unintended movement due to damaged park mechanism
Defect Summary
Kia motors america (kia) is recalling certain 2015-2016 kia soul electric vehicle (ev) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into park 'p' before the vehicle comes to a complete stop. if the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the park 'p' position and the parking brake is not applied.
Safety Consequence
Unintended vehicle movement can increase the risk of a crash.
Corrective Action
Kia will notify owners, and dealers will update the electronic control unit software, free of charge. the recall began august 7, 2020. owners may contact kia customer service at 1-800-333-4542. kia's number for this recall is sc191.
Similar Recalls
Other recalls from Kia America, Inc. or involving Electrical System.
FAQ: Recall 20V389000
Your rights, the repair process, and what each field on this page means.
What is recall 20V389000?
NHTSA recall 20V389000 was issued by Kia America, Inc. on July 2, 2020. It addresses: Unintended movement due to damaged park mechanism. The recall affects approximately 3,714 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized Kia America, Inc. dealer and reference NHTSA recall ID 20V389000 or the manufacturer campaign number SC191. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.