Loss of power steering assist
Defect Summary
Gillig, llc. (gillig) is recalling certain 2013-2020 hybrid and all-electric low floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. the shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Safety Consequence
A loss of power steering assist may increase the risk of crash.
Corrective Action
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. the recall began august 13, 2020. owners may contact gillig customer service at 1-800-735-1500.
Similar Recalls
Other recalls from Gillig, Llc or involving Steering.
FAQ: Recall 20V392000
Your rights, the repair process, and what each field on this page means.
What is recall 20V392000?
NHTSA recall 20V392000 was issued by Gillig, Llc on July 2, 2020. It addresses: Loss of power steering assist. The recall affects approximately 531 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Gillig, Llc dealer and reference NHTSA recall ID 20V392000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.