Safety Recall NHTSA · 20V394000 Reported July 3, 2020

Engine compartment flap hinge improperly welded

Daimler Coaches North America · Structure · 58 vehicles potentially affected

NHTSA ID
20V394000
Manufacturer Campaign
75.00U20104A
Component
Structure
Vehicles Affected
58
Recall Type
Vehicle
Report Received
July 3, 2020

Defect Summary

Daimler coaches north america (dcna) is recalling certain 2018-2019 setra s407 and 2019-2020 s417 passenger coaches. the engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.

Safety Consequence

If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.

Corrective Action

Dcna will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. the recall began august 28, 2020. owners may contact dcna customer service at 1-905-403-7807. dcna's number for this recall is 75.00u20104a. recall 21v469 supersedes this recall.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Daimler Coaches North America dealer and reference recall ID 20V394000 or campaign 75.00U20104A.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Daimler Coaches North America or involving Structure.

FAQ: Recall 20V394000

Your rights, the repair process, and what each field on this page means.

What is recall 20V394000?

NHTSA recall 20V394000 was issued by Daimler Coaches North America on July 3, 2020. It addresses: Engine compartment flap hinge improperly welded. The recall affects approximately 58 vehicles, with the defect involving the Structure component.

How do I get this recall repaired?

Contact any authorized Daimler Coaches North America dealer and reference NHTSA recall ID 20V394000 or the manufacturer campaign number 75.00U20104A. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.