Brand emblem and securing nuts may be projectiles
Defect Summary
Chrysler (fca us llc) is recalling certain 2008-2010 chrysler town and country and dodge grand caravan and 2007-2011 dodge nitro vehicles. these vehicles may have a loose or missing brand emblem in the center of the steering wheel. the loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Safety Consequence
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Corrective Action
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. the recall began february 11, 2021. owners may contact fca us llc customer service at 1-800-853-1403. chrysler's number for this recall is w09.
Similar Recalls
Other recalls from Chrysler (fca Us, Llc) or involving Air Bags.
FAQ: Recall 20V396000
Your rights, the repair process, and what each field on this page means.
What is recall 20V396000?
NHTSA recall 20V396000 was issued by Chrysler (fca Us, Llc) on July 7, 2020. It addresses: Brand emblem and securing nuts may be projectiles. The recall affects approximately 925,239 vehicles, with the defect involving the Air Bags component.
How do I get this recall repaired?
Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 20V396000 or the manufacturer campaign number W09. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.